FAQ

What is an Electronic Cigarette?

Electronic cigarettes have gradually jumped into the mainstream to become the device of choice for millions of smokers. In fact, there is an estimated 2.5 million vapers in the U.S. alone. But what exactly is an e-cig?How long do orders take to process? Read more…

How long does it take to process an order?

Typically we process all orders within 24hrs but please allow up to 48hrs for an order to be completed.

I’m in your local area. Do you have a retail location?

No. At the moment we only take orders via the website and ship through the mail. If you are in our local market most orders take only 1-2 business days to arrive.

How come I have not received an email confirmation for my order?

Sometimes our emails will end up in your junk/spam folder. Check there for any emails such as order confirmation and shipping emails. If you still haven’t received any emails contact: vapebig@gmail.com